Privacy Policy – DeepConnect

DeepConnect (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use the DeepConnect mobile application (the “App”).

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

We may collect the following information when you use the App:

• Email address (if you choose to create an account)
• Display name or username
• Content you voluntarily create (e.g. favorite questions, custom questions)
• Feedback or messages you send to us

Using the App does not require you to share sensitive personal information.

1.2 Automatically Collected Information

When you use the App, we may automatically collect:

• Device type and operating system
• App version
• Anonymous usage data (e.g. screens viewed, features used)
• Purchase status (to unlock paid content)

This data is used solely for performance monitoring, analytics, and improving the App.

1.3 In-App Purchases

Purchases are processed by Apple (App Store) or Google (Play Store). We do not collect or store your payment details.

We may store:

• Purchase identifiers
• Product IDs
• Purchase status (to unlock content)

2. How We Use Your Information

We use your information to:

• Provide and operate the App
• Unlock purchased content and features
• Save your preferences, favorites, and sessions
• Improve app performance and user experience
• Provide customer support
• Ensure security and prevent abuse

We do not sell your personal data.

3. AI-Generated Content

Some questions in the App may be generated using artificial intelligence.

• AI-generated questions are created without using personal user data
• AI tools are used only for content creation and moderation
• No private conversations or personal answers are sent to AI services

4. Data Storage & Security

Your data is securely stored using Supabase, a cloud-based backend provider.

We apply secure authentication, access controls, and industry-standard security practices. However, no method of transmission or storage is 100% secure.

5. Data Retention

We retain your personal data only for as long as necessary to provide the App’s services, comply with legal obligations, resolve disputes, and enforce our policies.

You may request deletion of your data at any time.

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent at any time

To exercise these rights, please contact us using the information below.

7. Children’s Privacy

DeepConnect is not intended for children under 13 years old. We do not knowingly collect personal data from children.

8. Third-Party Services

The App may use third-party services such as:

• Supabase (backend and authentication)
• Apple App Store / Google Play Store (payments)
• Analytics tools using aggregated, non-identifying data

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, the updated version will be posted on this page and the “Last updated” date will be revised.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at:

Email: [email protected]
App Name: DeepConnect